Can't update account details

I hope this is the right place to put this post but anyway I need help!

I’m trying to update my Account Details and change my Display Name on the website but it’s not working, regardless of what I put, when I click Save nothing changes.

It also doesn’t update my preferred currency so Im currently suck in USD :distorted_face:

Any help much appreciated :grinning_face:

You Display Name is used both here and on DayOne - so you can change it here and it will reflect accordingly. We put everything in USD, so I don’t think you can change it :slight_smile:

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Ah ok thanks for coming back! Makes sense :grinning_face:

I was just worried because it’s showing my real name but if it’s the same as the forum that’s fine by me, now I can activate my membership :raising_hands:t2:

I’m having a similar issue, I recently signed up for the free tier for now and I too can’t change any details on the account details page or set a password.

I wasn’t asked to create a password when I signed up. I’ve tried the reset your password option on the log in page on a private browser but haven’t received any emails yet.

Hi @Hako - we’ve noticed that folks that use ‘secure’ email facilities don’t get our emails, but I can send you a link directly to facilitate whatever change youd like to make.

Also, of note - if you’re posting here you’re logged in!

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That would be great! I mostly just need to create a password for the account so I can log in on other devices. Let me know how best to get in touch with you privately. Thanks a lot!